Welcome to Alexander’s General Store Web site. Please review the following terms and conditions of use, which govern your use of the Sites (the "Agreement"). Your use of the Sites constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.

Product information
This Site attempts to display product images as accurately as possible. However, we can not guarantee that the color you see matches the product color. Note that the display of color may depend, in part, upon the monitor you are using.

Errors, Inaccuracies, and Omissions
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

Pricing
Online prices, offers and selection may vary between our retail store, and are subject to change.

Sales Tax
Because Alexander’s General Store is located in North Carolina, USA, we collect 6.75% sales tax on all North Carolina, USA orders. All orders placed from a location outside North Carolina, USA will not be subject to sales tax on the purchased merchandise.

Paying for Your Order
You may pay for your order with a debit card or major credit card. We accept Visa®, MasterCard® and debit cards with a MasterCard® or Visa® logo.

Generally, credit/debit cards are not charged by Alexander’s General Store until we either ship the order to you or confirm availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit/debit card issuer at the time you place the order, which may have an effect on your available credit..

Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment and/or shipping address. We reserve the right to reject any order you place with us and/or limit quantities on any order, without giving a reason. If we reject your order, we will attempt to notify you using the email address you have provided with the order. Generally, your credit/debit card will not be charged if we reject an order; however, we will process a refund if a charge has been made against your card.

Order Acceptance / E-Confirmation
Your receipt of an electronic or other form of order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Alexander’s General Store reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy
All sales made through this Site are subject to our Return Policy. We are happy refund full payment if a customer is dissatisfied with a product. For goods damaged during shipping, Alexander’s General Store must be contacted within 2 days of receipt of goods if the goods are damaged and require a return. We are also happy to make exchanges in products. All parts and the original invoice must be returned to Alexander’s General Store or the return/refund/exchange will not be granted. Exchange items are subject to additional shipping charges. Some sale items may not be eligible for return/exchange/refund and such terms will be listed on the check-out cart page of the site. All refunds/exchanges/returns must be completed within 30 days of the purchase of the product.

Order Limitations/Limited Quantities
Alexander’s General Store may, at is sole discretion, limit or cancel quantities purchased per person, per household, or per order. Restrictions may include orders placed by the same Site account, the same credit/debit card, and orders that use the same billing and/or shipping address. In the event we make a change to your order, we will attempt to notify you by the email and/or billing address provided with your order. Alexander’s General Store reserves the right to limit or prohibit sales to dealers.

Shipping
All orders placed on this Site are subject to product availability and will be shipped according to standard UPS shipping terms and pricing as appropriate for the type of product ordered. In the rare event that your order never arrives, we must receive notification of lost items via email and/or phone within 30 days of receipt of the shipping confirmation email.

Links to Other Web Sites and Services
The Site may contain links to other Web sites that are not under the control of Alexander’s General Store. Alexander’s General Store has no responsibility for the linked Web sites.

Disclaimer
The materials on the Site are provided "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Alexander’s General Store expressly disclaims any duty to update or revise the materials on the Site, although Alexander’s General Store may modify the materials at any time without notice. Your use of the Site is at your sole risk, and you assume full responsibility for any costs associated with your use of the Site. Alexander’s General Store shall not be liable for any damages of any kind related to your use of the Site.

Indemnification
You agree to defend, indemnify and hold Alexander’s General Store harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.

Termination
These terms are effective unless and until terminated by either you or Alexander’ General Store. You may terminate this Agreement at any time. Alexander’s General Store also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.